Policies, Guidelines, and Expectations

Welcome to The Balanced Bohemian, a sanctuary for your mind, body, and soul. To ensure a harmonious experience for all our guests, we’ve created the following guidelines:

Cancellation & Rescheduling: We understand that life’s rhythms can shift. To honor both your time and ours, we kindly request 24 hours’ notice for any cancellations or reschedules. Changes made with less than 24 hours’ notice will result in a charge of 50% of the scheduled service. No-shows will be charged the full service fee. We recognize that unexpected events like emergencies, illness, or challenging weather may arise; in these instances, we will work with you on a case-by-case basis, with the practitioner’s discretion.

Arrival Time: To maintain a serene flow for everyone, appointments will conclude at their scheduled end time. If you arrive late, you’ll still receive your full service charge, but your session may be shortened. For first-time guests, please arrive 15 minutes early to complete your Client Intake Form. For returning guests, arriving 5 minutes prior allows you to settle in and enjoy a relaxed start.

Respectful Environment: At The Balanced Bohemian, we offer only professional massage therapy and esthetic services for relaxation and therapeutic purposes. Any inappropriate conduct, including harassment, threatening behavior, sexual advances, or disrespectful language, will result in immediate termination of the session. Full payment for the scheduled session will still be required. Sessions will also be terminated if a client is under the influence of drugs or alcohol. Please feel free to communicate any concerns or discomfort during your session, so we can ensure your optimal comfort.

Draping & Professionalism: Your comfort and privacy are paramount. You will be respectfully draped with sheets and/or towels throughout your treatment, with only the area being worked on exposed. The breast and genital areas will remain covered at all times and are never massaged.

Health Information: Please provide accurate health information and promptly inform us of any changes.

Contagious Conditions/Infections: For the health and safety of everyone, please notify us and reschedule your appointment if you are experiencing any contagious conditions, such as a cold or flu, or any signs of an active infection, including fever or sore throat. We kindly ask that you wait until you have fully recovered before rescheduling.

We are committed to providing competent, professional services tailored to your individual needs. We look forward to connecting with you and supporting your journey to well-being at The Balanced Bohemian!